Airport Terminal Instructions

terminal 1

International Pickup

Your driver will be waiting upon your arrival inside the terminal with
your name sign or will text you to advise where he will be standing.
The driver will help you with your luggage and will walk you to the vehicle.
If you cannot locate your driver please Call/SMS/WhatsApp our emergency mobile number +61 431 785 008.
Please note that this service is specifically booked in relation to your
arrival flight details. We monitor your flight via the Sydney Airport
website but If you are experiencing any extended delays through
customs then please contact the driver and keep him updated.
Passengers that take more than 1 hour 15 minutes to come through
Customs without contact to the driver may be charged and additional
fee to cover additional parking fee and driver wait time.
Depending on group size, our smaller vans park in the Limousine
pickup section marked with a number 2 in the below map or for larger
groups, we park in the Bus/Coach section marked with a 3.

terminal 2 & 3

Domestic Pickup

Your driver will be waiting nearby, please text message the driver once
you have collected all of your baggage and are heading to the Limousine pickup area just outside each terminal marked in the below map with an X.
The 3rd X on the map relates to if you’re in a larger group, our driver
will park in the Shuttle bus area and walk inside the terminal to meet
you at Baggage claim.
Please note that this service is specifically booked in relation to your
arrival flight details. We will track your flight via the Airport website
but If you are experiencing any delays, then please contact the driver
or Jared +61 431 785 008.
Passengers that take more than 45 minutes to come out without
contact to the driver may be required to pay additional parking fees
and driver waiting time fee.